Subject opportunity comes with a license to the software only, and if the Buyer wants to purchase the entire code base, an additional $200k would be required as part of the purchase price. Real estate driven purchasers should note that this opportunity can be purchased with the condo. fully built out for an additional $700k (approximate 3rd party appraised value). Presently 40 seats, current premise can sustain an additional 30-40 seat build-in of more workstations if the Buyer desires to ramp up operations onsite after closing. Company specializes primarily in inbound call center services with any outbound campaign dealing with B2B sales exclusively so there is no exposure to litigation or FTC gremlins. Presently there are 14 outbound B2B sales projects running, and 6 inbound technical support projects. Fully optimized custom coded call center software solution monitors every aspect of the business with a dashboard that monitors over 25 metrics including (but not limited to) time to answer, call success, abandonment, etc....Company has only parted ways with 3 employees over the last 3 years, so this is NOT a burn and churn rat race kind of shop. Rock solid revenue base that is a perfect platform acquisition target, has 4.5 years remaining on a $450k annual contract! NDA is required for further details on file with Ace Business Brokers.
Facilities: 7,000 square foot condominium within a medical office plaza.
Competition: Onshore BPO Companies have faced competition from offshore providers, but the Company has specialized in providing services for clients that would not look to offshore models per se, thus shielding them from generalized client loss from global competition.
Growth & Expansion: With existing staffing and infrastructure, Seller thinks the Business could withstand approximately at 30% increase in sales, with minimal additional direct costs, thereby presenting a profitable growth story for a Buyer that has additional work and/or business development prowess. A high percentage of that top line growth should therefore dump straight to the bottom line.
Financing: $450k Cash Down, $5,000 Per Month for 50 Months!
Support & Training: Long term support available as needed.
Reason for Selling: Other business interests.
Ace Business Brokers NDA & Buyer Profile
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